Training One minute coaching
Employees with a top sport mentality who are mentally resilient, can perform optimal. But how do you get them in that state? It is easier and less time-consuming than you think.
The supervision of your staff often consists of short moments, ‘Got a minute?’ The One Minute Coaching training gives you as a manager the chance to get the most out of these moments.
Customer Care: 60 seconds to impress
Conducting a good phone call is a profession. To stay focused on each call and perform again and again, and take up the challenge to make every phone call successful is top sport. How do you make sure, as a professional, every call is fun and stays that way? With our training 60 Seconds to Impress we train the mental resilience of employees with intensive customer contact.
Teamtraining: Straight talking
How do you create self-managing teams that work well together and achieve good results? With our training Straight Talking employees learn to recognize and acknowledge the mental states of colleagues.